Customer advisor in car rental (m/f/d) Hamburg

Departments: Operations
Employment types: Vollzeit
Locations: Hamburg

Your position at wheego. Become part of the team now!

Become part of the wheego family and shape the future of mobility with us!

Become part of our team!

Customer advisor in car rental (m/f/d) in Hamburg

wheego is your new mobility service provider specializing in flexible and affordable solutions. With our innovative rental car, car sharing and car subscription models, we are revolutionizing mobility in Germany, Europe and soon worldwide. Be part of a dynamic team that is characterized by passion, innovation and excellent customer service! If you are interested in becoming part of an innovative company and actively shaping our success, then we look forward to receiving your application! Please send your complete application documents including cover letter, CV and relevant certificates to [email protected].

Your tasks

Advice and sales: Customer-friendly advice for our national and international business and private customers at the counter.

Customer service: You use your sales talent to inspire our customers with useful additional services and work to ensure our customers are satisfied.

Organization: Preparation and settlement of rental agreements.

Contract processing: Support in handling administrative rental processes, e.g. customer correspondence

Your profile

  • You are open-hearted and enjoy dealing with people.
  • You are characterized by a positive charisma and optimism.
  • You are open to change and embody agility.
  • You speak fluent English and ideally other foreign languages
  • You are motivated and enjoy success.
  • You are solution-oriented and enjoy working in a team.

Location:
Hamburg

Employment:
Permanent position, full-time

Why should you make a career at wheego?

Many benefits await you with us.

Space and trust for creativity

Flexible organization of working hours and location

Assumption of responsibility

Individual development opportunities

A young & friendly team

Modern working environment with the latest technology

Flat hierarchies and short decision-making processes

Regular team events and networking opportunities

Your personnel department at wheego.

SHARE-TEC GMBH

Personnel department

Theodor-Heuss-Straße 71-73
47167 Duisburg, Germany
www.wheego-mobility.com
[email protected]

Apply now

Three-times award-winning company. Winner of the golden German Brand Award 2023.

wheego is now one of the leading companies in the mobility industry and has already received three awards for its services. These recognitions reflect our consistent pursuit of innovative solutions and excellent service. They confirm us as a reliable partner in the car rental sector and as a future-oriented brand that sets new standards. We are particularly proud of the golden German Brand Award, which we received in 2023. This award highlights our strong position as a pioneering mobility company in a dynamic and fast-growing market.

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Maximum permitted file size: 128 MB. List of permitted file types: .pdf, .doc, .docx
Maximum permitted file size: 128 MB. List of permitted file types: .pdf, .doc, .docx
Maximum permitted file size: 128 MB. List of permitted file types: .pdf, .doc, .docx

Hubert

Founder & CEO

wheego is not just a brand, wheego is part of a technology group that develops, owns, operates and markets various integrated system modules for the optimization and digitalization of mobility around the world.

In April 2021, Hubert Terstappen founded share-tec GmbH (as part of the VCC Group), which holds the wheego brand rights and brought on board several experienced members and car rental experts from the former Buchbinder and Global Management and Franchise team. wheego is a brand of share-tec GmbH. Hubert Terstappen is one of the leading personalities in the mobility industry. He started his own car rental business back in 1987 and expanded throughout Germany. After the merger with Buchbinder, Hubert Terstappen became Managing Director of the Group and developed the company into the fourth-largest mobility provider in Germany and the market leader in Austria with over 30,000 vehicles at 165 locations. The entrepreneur also founded the international franchise system Global Rent a Car and expanded the brand into 20 countries worldwide. Following the successful sale of the Buchbinder Group to Europcar, he was responsible for the integration into the Europcar Mobility Group and was appointed Managing Director of Europcar in Germany. He left the company in 2020 and founded the VCC VENTURES Group and the associated companies share-tec GmbH, mobi-tec GmbH and PARKsmart. In the first financial year, Hubert Terstappen and the wheego team achieved all planned milestones. The Share, Rent, Auto Abo and Car Sales products were successfully launched, the wheego-mobility.com website and the wheego app (iOS and Android) were launched and the first wheego Mobility Stores were opened in Berlin, Hamburg, Vienna and other major cities. The wheego franchise partner program also got off to a very successful start. More than 20 international partners have already joined the wheego franchise system and have started to operate under the wheego brand in addition to the two Group countries Germany and Austria. At the same time, the development of the VCC Group's own technology solutions is making good progress. At the heart of the development is the RideCube© system, an integrated car rental and car sharing technology with many unique features and tools to operate the mobility business in the most convenient and efficient way and provide customers with a unique rental experience.