Mietwagen in Frankfurt am Flughafen – dein Weg zu flexibler Mobilität.

I had a positive experience with the customer service at the wheego branch at Frankfurt Airport. A friend of mine arrived at the airport with her family after business hours, too late to pick up the car herself, even though I had arrived early. They asked me to book through a booking platform they recommended and pick up the vehicle for them. The car rental location at the airport is not well signposted. There were some complications at the counter regarding insurance coverage and second driver issue.

The employees did everything they could to resolve the situation. Despite the challenges, they remained calm and professional. They took the time to carefully explain the policies and worked diligently to find a solution that met our needs. Their dedication and problem-solving skills ensured that my friend's family could continue their trip as planned.

I greatly appreciate the excellent customer service provided by these employees. Management should give them credit. It's nice to know there are employees who truly care about doing everything right for their customers!

Sehr guter Service

Netter service.Gut zu finden .Mit Bus vom Terminal 2 zumTerminal 1 .Über Strasse . Rolltreppe Richtung Zug/ Mietwagen.Rechte Seite.Gross ausgeschildert Wheego. Pickup ist etwas schwieriger.Rampe rechts runter durch Glastür 212 Fahrstuhl runter zu 1,links durch weitere Glastüre dann laufen bis 101.Great service .Improved tremendously since they first started.Take bus from terminal 2 to Terminal 1 .get off there cross the street take elevator or escalator down to train/ rentals .Left turn , straight ahead you see Avis almost missed it on right side.pick up is trickier.Go through Glassdoor 212 take elevator 1 down ,go through another Glassdoor then follow signs to your number usually 101.

Good car, easy drop-off. The only problem was locating the office at Terminal 1, which is Terminal A. The instructions were not clear at all. One should go to the lower floor, where all the other rentals are located, but go to the right and look for KFC. Good luck

No te entiendes bien con ellos y luego pasa lo que pasa, multas de aparcamiento por no saber que los coches tienen un reloj para poner la hora de cuando has aparcado, en Alemania no hay parkimetros, cada coche tiene un reloj que hay que ponerlo encima del salpicadero, si no lo pones… Multa al canto como me paso a mi 😬 y además el opel corsa PUDRETECH que a los 10 minutos de cogerlo ya estaba pidiendo aceite

Jessi was very profissional and help us to take a car. She had so much patient and was smiling the whole time. It was a very good car retal service. Ich would like yo come back and rent a car from wheego again. Thanks a lot jessi and nice to meet u.:)

rented a car from this branch on 13/3. first, got there after delayed flight. caunter servise was good and helpfull. got a new car, free upgrade. on returning, fast and easy. cheep price.

Wir mussten spontan ein Auto mieten da wir von Hessen nach Hamburg mussten, es war alles kein Problem hat super geklappt. Auto war klasse. Jeder Zeit wieder. Rückzahlung der Kaution war 3 Werktage nach Abgabe.

Younes and the team was great!!!

Hat alles reibungslos geklappt sehr freundlich und hilfsbereit.
Abwicklung war schnell und problemlos würde wheego mit gutem Gewissen an
Freunde und Bekannte weiterempfehlen.

Everything went well very friendly and helpful.
Pickup and drop-off was fast and trouble-free i would
Recommend wheego to friends and family.